The Footprints Floors Difference
Best Flooring Installation Company in Louisville / Northern Kentucky, KY

I had a wonderful experience with Footprints Floors. Ben made everything easy from start to finish. Damingo installed my new flooring in one day and did an amazing job!! I’m so happy with the results. Highly recommend this company!

Ben and his team took care of my house like it was their own! Would recommend them to all my family and friends! Fantastic service!

One thing this company knows is how to do business professionally. Grant was here throughout the entire process, making sure we were satisfied with our flooring (which with an old chemical stain, it wasn’t easy) and was great with communication throughout the project. Drew was also great about getting us setup and explaining the process.

Initially we started our flooring project with a big box store. In the middle of the job they advised us to call contractors due to issues with our subfloor and we were forced to find someone else to help us finish our project. Drew, Grant, Pablo and team were wonderful to work with. They installed our hardwood floors and made us feel at ease from the beginning. The communication was unbelievable compared to others we worked with- they were responsive , kind, and willing to do whatever it took to ensure we were happy with the final product. I will use them again and refer them to anyone I know.

The crew at Footprints Floors were top notch from the quote to the technician refinishing our almost 100 year old pine Floors. Thank you Drew, Grant and the crew for all you did. We look forward to the other floors in the near future.

Ben, the owner, was very easy to work with and responded to all my questions/concerns very quickly. He was easy to contact and took care of things quickly. His crew got my whole basement done in 1 day. ( Took out carpet and put in vinyl). His prices are comparable to other companies I looked into so his A+ customer service made his company an easy choice!

Ben was great and prompt providing a review and estimate for my unique challenge: flooring tile installed by the previous homeowner which was too high to remove and replace the broken dishwasher. Tomas and Racquel were excellent in executing the solution: precise, neat, and very quick. I highly recommend Footprints for your time needs!

Very professional and personable crew. They were very communicative from start to finish, respectful and kind! Haven't seen customer service like this in years! I chose Footprints because of their Google reviews and they absolutely delivered. I'm definitely planning on using them again. Big shout out to Drew, Grant, and their amazing team. Keep up the great work!

A well done job .Great leadership by Grant , their supervisor .

We are very pleased and impressed with the quality work we received from Footprints. The entire wood floor is completed with the color and finish requested. I would highly recommend this company to anyone!

I am pleased. This is a really good company. The work crew did a great job!!

We had our floors stained by FootPrint Floors and they turned out great! Grant and Drew were very communicative throughout the whole process. I would definitely recommend them.

Footprints flooring has been a phenomenal experience. We had a substantial damage to our white oak hardwood floors related to a water leak. After hearing so many people relate their terrible experiences having contractors in their home, I was concerned about how the following weeks would unfold. The Footprints team exceeded all expectations. Excellent communication was facilitated between us and the workers. There were four overriding phases conducted by separate teams: initially the damaged flooring was removed, then new white oak was placed, then sanding, and finally refinishing. Each crew was very respectful, hard working, timely, and courteous. The results make it evident that their work isn’t just a job for them, they take pride in their work. And I would be proud to hang my name on such work. ———————————— July 2025 update … this is an updated review from my original post almost 4 years ago. Since then we moved to a new home… which happened to have more mold issues that we didn’t learn of with the home inspection. This time, we knew who to call for our torn up floors. Footprints flooring for the win! We had a rigorous schedule with the various contractors involved in the mold remediation, but Grant Allen orchestrated his team seamlessly to fit into the available windows to get the job done right. To complicate matters, all this was happening during a family vacation that we had been planning for over two years. Grant gave us the feedback and kept us in the loop so that we could enjoy our much needed family time and confidently know we were taking the best care of our house. We returned home to drop dead beautiful floors. No considerations were forgotten. They go the extra mile of the genuine little guy who cares about their trade. If we need floors, we will use footprints flooring. Thankful to Grant and his team.

Grant and Drew did a great job. The job was executed exactly as we specified and the install team was talented. Very satisfied with our new flooring, which required a lot of prep work by the install team. Would recommend to anyone.

Professional, timely, efficient, quick, thorough, and totally customer friendly.

Very professional and responsive. Quality Conscious. Very happy with the finished product. Thanks. I recommend.

The process was great. The company did a great job. So happy with my kitchen.

The tile work they did for us is excellent, and everything was super easy, fast and professional. A+

Foots prints is great!! This is the second time I’ve used them to refinish hardwood floors and they turn out better than imagined. They also installed LVP in the basement and it looks excellent

Footprints did an excellent job with the repair of my wood floors and helped me find a stain that closely matched the original blue stain. Very professional and completed the work on schedule

Smooth process from start to finish. Thanks!

I feel the men were very professor and did a wonderful job .

Great company with great customer service!

Footprints Flooring provided us excellent service on a very small tile project in a secondary bathroom. From the first meeting with Drew, until completion and meeting with Grant, the work was done quickly, efficiently and with the highest quality work. We would definitely recommend them to our friends and would use them again should the need arise.

Ben is a straightforward manager and his crew does a good job. They spent extra time ensuring that a patch matched my existing floor. I'm happy with the results!

Wow! Amazing. Love it. Quick. Professional and completely cleaned up after themselves. Reasonably priced. COULD NOT BE HAPPIER!!

I cannot say enough nice things about this company!Grant was very polite and his crew(Jimmy&Anthony) are truly amazing and did a phenomenally great job with our floors. I highly recommend them!

Drew did a great job of explaining the possibilities and guiding me on flooring selection. The crews arrived on time for the demolition and the installation. Francisco did a terrific job and the men who came with him were polite, professional, and just the right amount of fun. Grant did an exceptional job of making sure the product was installed correctly and walking through for the purpose of making sure I was 100% satisfied with the job.

From the salesperson (Ben) to the installers (Ricky and crew) it could not have been any easier for me! Thanks for all you did!

Excellent job and worked me in quickly.

Ben and team did a great job in being responsive and getting the job done in the timeline presented. Floors look amazing. Thanks all!

This is a very professional company and it all started from the beginning. Drew did an amazing job telling us price points and giving us amazing options. Then Brian and crew came in and really made the whole process as smooth as possible. Will use this company for any other projects I have in the future.

Professional staff and actually completed ahead of schedule. I would for sure recommend.

From the moment I called to the time they finished Footprints did an exceptional job!!! I can’t believe how beautiful my floors look. Footprints had to match up the existing hardwood floors because of that carpet in lay in the living room and boy they pulled it off. Drew is so extremely knowledgeable Brian soought everything through to the very end and Anthony and Vega who installed the floors worked five days straight 12 hours or more a day this is l old fashion work ethic company. Haven’t seen this type of craftsmanship in a long time. We are absolutely thrilled. I was also surprised by the price not bad at all. My neighbor used them that’s how I learned of this company and my hand to God there are 20 more people in My neighborhood. Looking forward to getting their floors done by Footprints. Thank you Footprints! Great job!!

Can’t say enough good things about Ben and Footprints Floors. As new home owners, it can be overwhelming when you see things wrong with the house you just bought. Ben came to look at our tiles and shower fixture with an open and helpful attitude, and didn’t make me feel silly for asking a lot of questions. He put my mind at ease, and listened to all my concerns, however small. Will absolutely recommend to anyone who needs their services.

I would give more if I was able. This company does what it says, and says what it does. Ben was great at communication, he told us a price upfront and it never changed, even though he had to purchase some extra thin-set. His guys were on time every day and where very respectful, clean, efficient and put quality into to there work. We were very impressed with all aspects and will definitely be using them again. If you have any flooring, tile, backsplash’s or just about anything they seemed to be very well rounded in all aspects of residential construction give them a call.

Great job!

We had Ben come out and look at our master shower due to some grout issues. He provided impartial advice and guidance on some possible solutions to rectify the issue which was refreshing as often you are just sold to. He provided an immediate and reasonable estimate, free of charge, with no pressure to move forward should it not be right for us. I would thoroughly recommend Ben and the Footprints team if you are considering tiling and flooring projects.

Jimmy and crew did an excellent joy repairing my kitchen hardwood floor after dishwasher leak! Service was also very friendly.

Ben offered up-front pricing and was great to work with (made site visits daily). Highly recommend for bathroom renovations.

Punctual, professional and focused on getting the job done and at a reasonable price.

Footprints did a great job, professional and quick.

We were incredibly impressed with the work done by Footprints Floors at our home in Louisville. After having the carpet removed, we discovered some highly unusual "remodeling" work done in haste from the home's past, damaged wood, but what seemed to be a potentially salvageable hardwood situation. Footprints was quick to respond, and thorough in their assessment of what needed to be done. We were thankful to learn that our red oak floor, mostly in reasonable condition, could be saved. We felt the price was reasonable, and appreciated the quality and frequency of communication from Brian and the team. The work itself was extraordinarily good, blending in new wood with old virtually seamlessly to the degree that it's hard to believe the wood ever looked differently. The final finish and quality is excellent. At the end of the job, a minor detail (not a mistake on Footprints' part really, but a miscommunication about the door threshold) was evaluated quickly and corrected.

The staff at Footprints Floors presented an excellent image which helped establish the expectations. Anthony was very conscientious and detailed when laying the subfloor and tile. I am very pleased with the sunroom and I send my thanks for a job well done.

Really loved having these guys pay my flooring!! Did a fabulous job!! Was on time and professional work all the way through!! Will definitely be referring them!!!

They did a great job. Done in a day and high quality work.

Ben and Brian were great to work with. The installers did an amazing job in a short amount of time. They refinished my original hardwood floors from 1961 which had been covered by carpet for several decades, and the floors look even better than I had imagined. I am so happy with them, and plan to use Footprints again when it comes time for the hallway and bedrooms!

Very professional and knowledgeable. Everything went exactly as they said. The results are beautiful. Excellent communication.

The guys at Footprint Floors did an excellent job refinishing my second story floors. They were polite and professional. They went above and beyond to make sure my floors looked great! I’d use them again and would recommend them highly.

Footprint Floors did a spectacular job with my kitchen floor. My wife and I would highly recommend them to anyone interested in superior quality flooring with installation. Jim and Ben were honest and on-time with everything from the estimate, all the way to a final walk-through with the installer.

We love our new floors! Footprints installed hardwood floors in our great room, dining room, sunroom, master bedroom, utility room, 2 hallways, closets and a staircase. They merged the existing hardwood floors in our kitchen with the new floors. You can't tell where the old floors end and the new floors begin. They match perfectly. Ben, the owner of Footprints was very pleasant and made the whole process seamless. Manny and his team of installers did a beautiful job. The craftsmanship is outstanding. It exceeded our expectations. We give Footprints a 10 out of 10 and would recommend them to anyone considering hardwood.

The footprint team did an amazing job and was extremely communicative throughout the entire process. Very pleased with their professionalism and quickness in getting the job done right.

Ben and his team were very thorough, on time, professional, quick to respond, and quick to act. They went above and beyond from start of the job to finish.

Ben and his crew are the BEST!! They do such a wonderful job. They arrive when they say they will. They are unobtrusive, polite, efficient, hard-working, and clean up as they go. My kitchen and dining room backsplashes look fantastic. This is the second project they have done for us. First floors and now tiles. Thank you so much for doing a wonderful job!!

Very nice and courteous. Had to demo layers of kitchen floor and install new floor. They came and did the job in one day. Issue arose when removing old flooring which they handled promptly. Installers were hard working and stayed late to get the job done! Very pleased!

The crew who completed my floor project did a fast and amazingly professional job, all completed in 1 day! And concern I had they didn’t complain and corrected! I am very pleased and do recommend! I will be using footprint flooring in the future!!

Ben, Trent and crew were a pleasure to work with! They did a beautiful job installing the hardwood floor and were incredibly professional, quick and clean. Loved working with Footprints Floors!

Highly recommend. Great service. Amazing work.

Fast, fair pricing. Flexible yet prompt installation. Protected other areas from dust as much as possible. Good cleanup after install. And result is beautiful.

We love the tilework that Footprint Floors did in our kitchen. The crew showed up when they said they would be there and and left the work area spotless.

I recently had my hardwoodfloors done by Footprints Floors in Kentucky, and it was a great decision. The team, led by the owner, Ben, was straightforward and easy to work with. The installation crew was impressive; they paid attention to every detail and were incredibly respectful of my space, keeping everything clean and orderly. I really appreciated the level of care they took in their work, ensuring everything was done just right. Ben, the owner, was especially noteworthy. He’s knowledgeable and clearly cares about delivering quality work and maintaining high service standards. His involvement made the whole experience more reassuring and pleasant. I’d definitely recommend them to anyone looking to get new flooring.

They did a great job and were easy to work with. I would recommend them to my family.

Footprints Floors got me on the schedule for installation very quickly and kept me informed. Kristian did a great job with the installation. They guys are always wanting to do the job right.

I contacted Footprints Floors after a weekend of failed luxury vinyl plank installation myself. Jim arrived the next business day to give me a free estimate. Within minutes, I had an affordable estimate and was able to schedule the installation for the following week. Ben was very flexible and accommodating with my work schedule and actually drove to downtown Louisville to collect the deposit. Ted arrived the day of installation and completed my basement and basement bedroom flooring the same day. I can’t say enough about his work ethic. He completed the job within 8 hours and didn’t even stop to take any breaks. The next day, Trent came out to do a final walk through and we discussed future projects and vision for my home. This is a company I’ll be happy to use again in the future and recommend to family and friends for being affordable and great quality. (Attached is the only before picture I have and the after pictures)

Ben was awesome to work with on this project. I absolutely love my new wood floors and Dennis did a great job on them.

Crew was very polite and efficient. Installation looks great and area was left very clean!

Great work!

Ben was very professional and provided a detailed quote as well as any challenges I may have in trying to repair the tile floor. The guys that came to repair the floor were incredibly quiet, clean and efficient. The team did an excellent job, communicated very well, were early or on time at each meeting and I would use them again and recommend them to others.

Highly recommend! I’m a realtor, my clients had a short timeframe to get their floors done for the loan approval. Ben understood the assignment and got the floors done extremely fast in order to meet our deadline. They care and do great!

They were great to work with. Shared all info upfront on what to expect, pricing and timeline. I will definitely will use them on future hardwood floors projects

Installer did an excellent job installing hardwood flooring. Will be scheduling a kitchen backsplash next. Great company.

Absolutely wonderful experience. They are cheaper than anywhere else we looked, and the craftsmanship is suberb. Will be using them again! Update: we used this company for our backsplash a little over a year ago. We used them again for tile flooring in our bathrooms this past week. They are still the best priced, most professional, and organized business I've worked with. Looking forward to seeing them again in a few years when we take on our next flooring project!

A great experience from beginning to end! I'd like to say up front that I'm blind, and so I have to really be able to put a high degree of trust in people I invite into my home to perform work. Everyone at Footprints was trustworthy, reliable, and exceptionally competent. Everyone who has seen the floor and tile backsplash they installed has been incredibly complementary. And to top it all off, I work from home and was able to perform my job for all three days while the contractor was working in the kitchen. Just a great experience. 100% would recommend!

I have used footprint on two recent projects. New tile in our main bath and new lvp in our basement. Both projects look great and I will definitely use them again for flooring.

We are so happy with the finish flooring, Julian was so nice and did an amazing job! Thank you guys for all your hard work and the clean up, you are the Best👏

I would recommend the company to everyone needing floors done

Ben and Christian did a great job installing new floors in our house. We are very pleased and think the floors look great. Turnaround time for the entire project was very quick.

We called Ben when our DIY floor refinishing didn’t go as planned. He is an absolute professional and gave us the guidance we needed to get the floors to what we wanted within a reasonable budget and timeline. His team takes care of your space while working and does so with a high standard. We LOVE how our upstairs floors turned out as they were able to get the stain to match the downstairs floors. We highly recommend Footprints Floors for hardwood refinishing!

Great work done by John. My floor looks brand new and I love it! Ben at Footprints is very professional - worked up price, discussed and got me on the schedule in decent time frame. Came out after work completed to check in and make sure I was happy with it and to follow up with any questions I may have.

Ben and Julian did a great job with the tile work and with communication!

Needed old floors ripped up and hauled away and new flooring installed. They did everything (422sqft) in less than 8 hours! Everyone was professional and courteous. They were on time every time. Ben, the owner, was friendly and helpful. I will definitely use them in the future for any other floor projects!

I am very pleased with the result of Footprints' work on my floors. They removed four rooms of carpet, then sanded and sealed the pine floors that had been covered up for decades. The wood is beautiful. Ben was very responsive and kept me informed of the progress every step of the way. He and his floor finisher worked very hard to please me.

We had new hardwood floor installed and our existing hardwood refinished to match. The Footprints team did such a great job, the new and old floor match up really well. The team was very professional and got the work done quickly! I definitely recommend Footprints!

At first I was leery of Footprints Flooring as my husband had found them online w/o our having word of mouth references. However, Ben Norton, the owner, is a genuine person w/personal references of his own. He did an excellent job of installing prefinished hardwood flooring in our kitchen. Ben keeps his word and does conscientious follow up. He uses a reputable supplier and his costs are very reasonable.

Ben was great communicating timeline and expected completion and was prompt in taking care of any issues. Tile floor and backsplash look great!

They removed carpet and installed laminate in a large basement. They guaranteed their work, came in and worked hard until the job was done. They were very professional and friendly at the same time.

Very conscientious and professional. Showed up when they said they would. They went above and beyond to make sure the floor matched with the existing flooring. I would highly recommend this company.

Excellent service from the initial meeting through the estimate, scheduling and quality of work. The finished product is nothing less than incredible. The 60+ year old oak flooring is ready for me to finish, as requested.

Footprints recently did some floor repairs (complicated wood installation) and installed a new backsplash in the kitchen. Ben is a professional and took the time to walk through the process, do all the measurements and suggest the best approach to some of our unique flooring issues. I made a few mistakes in the selection of my marble tile and did not purchase enough material for replacement flooring. Ben was very patient through this process and went the "extra" mile in making sure that everything was completed to our satisfaction. Highly recommend this company!

We are in the process of remodeling our home. We have had a few quotes from some other companies, and no one had yet suggested getting our floors restored. The first day Ben came out to look at our floors, he suggested a restoration. I thought our floors were done for as they had previously been painted with a dark brown outdoor paint (yes, it was me that did it..I had no clue what I was doing), and at that point the floor was very chipped/ damaged, missing planks, etc. The kitchen had wood planking that we were planning on ripping up completely, and even some water damage in the bathroom flooring. From day one, Dennis came out to strip our floors on time as well as was he on time or early every day after that. Very professional and knowledgeable about flooring. The communication from all staff was very precise and consistent. It was absolutely mind blowing to see this work being done in real time. The bathroom flooring was done with luxury vinyl planking and completed in one day. Our floors are absolutely beautiful, my husband and I are completely blown away! We’d put 10 stars if we could. I honestly don’t think we could be more pleased with the final results! Phil & Akhilah

Ben installed new wood flooring and converted our carpeted staircase to wood treads in our home. He showed up on time and did exactly what was promised. His professionalism and actions demonstrate a commitment to customer service. He works like someone who plans on being in business today, tomorrow, and 10 years from now. I will call on them again for future projects.

Excellent from beginning to end.

Fabulous work redoing my basement flooring. They were able to quickly seal in old tile and cover with LVP with excellent craftsmanship.

Knowing ahead of time that the demo and replacement of 1500 sq ft of tile was going to be stressful to live through; Ben made the experience ALOT more bearable. He came to the house each day to check the progress, communicate with his team and answer any questions or concerns that I had throughout the process. We were under a very tight schedule, right before the holidays and he made sure it was completed. He even came back after being paid to address a couple of concerns. I would definitely use this company again for my home improvement projects. Thank you Ben!!

Ben and his team have always been fantastic to work with. No project is too complicated or to large. We have a house of over 4100 ft.² of floors and I wouldn’t hesitate to call Ben for another job.

Solid work from Ben and the team

Everyone was very informative and answered all my questions, which I really appreciate. The work was done perfectly and on time. Everyone had great attitudes.

Ben and his crew were wonderful to work with I am very pleased with the outcome of my floors I would highly recommend this company..thank you again Ben for a job well done 👏

First off- Ben is a fantastic person to work with and his team is no different. Ted did the tile work in our master bathroom and flooring in the kids bathroom. Ted is a very pleasant person, skilled in his craft, and always had our best interest in mind when moving from one task to the next. He would ask us how/where we preferred things to go. The project ended up taking an extra week to complete but great work takes time!! My wife and I would not hesitate to use footprints again. I'm a Big DIY guy and very meticulous about doing things right the first time. There were a few minor things that needed to be fixed and after asking they were happy to take care of them. Great communication, Great work and skill, very professional and up-front with everything, and Good people. Thank you Ben and Ted!!

Highly Recommend. Footprints just finished tile installation for our bathroom remodel and we could not be happier with the results. From the initial estimate with Ben, the entire process has been very professional. Ben is an honest guy and will make sure the work is done with quality and to high standards. The crew who installed the tile were on time, took care to lay matting over any carpet they had to walk on and cleaned up the worksite before leaving. We asked for quality and that is what Footprints delivered.