How Footprints Floors brings affordable flooring installation to Downers Grove / Bolingbrook

Very professional. Nice work and was given directions how to care for the backsplash. Will be using them again to tile our hall bathroom.

Chuck answered every question I had thoroughly (and I asked a lot!). Kyle and Carlo did tremendous work. They were professional polite, and a delight when they installed our floor.

I was really happy with Footprints! They installed ceramic tile in two different rooms for me. Turned out to be pretty much perfect. Both look beautiful. Kyle was our installer; his expertise was apparent and his suggestions helpful. The owner Chuck was really professional and responsive, he answered all my questions and scheduling was really easy.

Worked with them for a kitchen backsplash project, and was very happy with all aspects. Chuck was very proactive throughout the project, and his installers were always pleasant and friendly…..very easy to work with. They came 3 separate times, one day to repair the drywall, another to install the tile, and the third day to grout. Each time they finished they did a thorough clean of the kitchen, which was really appreciated. I would definitely use Footprints again.

Excellent service - Chuck went above and beyond to ensure we were taken care of. Highly recommend!

Very helpful in the original design process. We did our project in 2 steps, old floor removal & vinyl floor installation. In was very easy to work together and excellent knowledge of all aspects of our project.

They did absolutely great job, rushing nothing. This room had carpeting on it for 20 years, the floors were stained and in really in bad condition, I am amazed how well it came out, The tech Alex was amazing as was the owner. I have had my floors redone and wish that I knew about this company, I can see the difference in the company that you choose. Extremely professional. I would use them again and will recommend them to anyone who needs their services. Susan Garza

We selected Footprints based on the published reviews. We were not disappointed. Chuck Williams, the businesses owner, was very responsive and very knowledgeable. He made the necessary trips to inspect the project space and advise us on the proper layout of our hardwood floor given the peculiarities of our home's subfloor construction. As an engineer, I found I could trust his judgment and experience. He was also accommodating of our schedule - we did two rooms but couldn't do them at the same time. Unlike other contractors he did not charge a premium for sending his crew out a second time. The proposal and quote were very detailed with everything spelled out, no surprises. The installer did an excellent job and was very professional, cleaned up everything very well. A real plus for us was the inclusion in the quote of pick up and delivery of the flooring from the supplier. They removed all of the existing carpeting, padding, etc, eliminated all the squeaks, and thoroughly dealt with the cat urine/odor that had permeated part of one room. Was it perfect? Almost. We found (only) one spot where a wall was dinged during installation. They do not promise that there will be no such occurrences, but since we were planning to paint the walls after the installation, we did not mention this one small hiccup. We will use Footprints Floors again without hesitation. Chuck was a pleasure to work with.

Excellent work

Chuck is absolutely wonderful and I would highly recommend using him. I purchased an old home to renovate and ran into a lot of contractor issues Chuck was the person who continued to show up every time. He was extremely professional and dedicated to helping me make sure my floors turned out perfect. He put in a lot of person care to ensure everything turned out exceptionally.

I would certainly recommend Footprints to everyone. Chuck and his team were the best. Floors were done in a timely manner and the finished product is amazing.

Chuck is personable and he did an amazing job on our floors as well as going out of his way to make sure I was happy

I am happy to share my review on Footprints Floors. This week I had some hardwood repair under my dishwasher that had leaked. A few boards had to be replaced and I met with Chuck to discuss the project. Chuck is very knowledgeable and came by to assess the extent of damage after I moved the old dishwasher. He worked hard to match the hardwood as best he could. The floors are 25 years old but you can see the nice job he did in the attached picture. In addition he touched up a spot that had a cracked hardwood board and you can't even see the repair!! Kyle came out to do the actual job and he was thorough and really cleaned up after he was gone. I plan on having Chuck and his team replace my laundry room floors and 2 upstairs bathroom floors in 2025 with porcelain hardwood tile and expect that the craftsmanship I see on this small project will be shown once again. They really take pride in their work and it shows. I highly recommend this company to all those who want to know that their floors will be done correctly, look great and will last for years to come.

Chuck and his team did a superb job with repairs to an old floor with many missing and damaged boards and did a great job with the refininshing where there was a lot of stains. They were responsive, on time, on budget and very conscientious and it was clear they wanted it to look great at a competiitive price. I highly recommend them and would hire them again!

Good communication and timeliness - on time for the estimate - called to adjust job arrival time. Did nice job on small entryway tile removal and replacement. May use again for other flooring projects and recommend to others also.

Chuck and his crew where very professional, cleaned up all scraps and left the area very clean.

Chuck was very thorough with explaining the whole process and his team did a great job of refinishing our wood floor.

Chuck knew exactly what to do for my damaged hardwood floors.He was, above all, professional, knowledgeable, and made my options easy to choose with very low costs! I will definitely use Footprints Floor again as well as highly recommend them to all my friends and colleagues..

We are thrilled with our relationship with Footprints Floors. Both Chuck William the ower, and Kyle, his installer, have exceeded our expectations. We started with a small project to replace our master bath floor due to a toilet leak. The leak was missed by the original installer who did a new shower and floor and returned to address the leak with a new wax ring. Thanks to Chuck and Kyle they discovered a faulty sewer flange which was repaired by Stephen's Plumbing. Both agreed, if missed, we could have been looking at a new floor and posible family room ceiling. Happy with the initial project we gave Footprints new issues to solve: a leaking hall bath shower and defective broken tiles in our family room and kitchen, with no spare tiles. Chuck did the caulking and grouting to seal the hall bath leaks, and cleaned the harvested tile, and Kyle laid the new foyer flooring while harvestimg the extra tiles for the repairs. The results are outstanding. We had initially contacted another vendor for the project who ghosted us (possible the job was to small for their taste). Our win!

Professional quality service at a good price! Chuck and team believe in customer service and making sure you get what you paid for. Thanks again team!

I’ve NEVER had more of an amazing experience than with Footprints Floors, particularly with Mr. Williams. He helped me cut through the multitude of choices that I often find overwhelming with ease to come up with a choice that enhanced the beauty of my home in a way I never thought possible. Thank you, Charles. My home is beautiful, my wife is happy and I have a new appreciation for customer service!

Fast, informative, professional, above and beyond

Chuck and team listened to our vision to update what was a very uneven and thin-- 3" concrete slab floor in our basement. Its a nearly 100yo converted root cellar. He gave us options and contingency plans-- all things were considered! He wasn't quite familiar with the finished look we requested, but he did a lot of research and pulled it off! The install team was great. We love the result.

I cannot say enough about Chuck and staff. We have had a-lot of contractors do work for us over the years and i have to say that footprints have by far exceeded all our expectations. They did an amazing job on our wood floor refinishing and really stand behind their work! Chuck is very professional and courteous unlike most contractors we have dealt with in the past. You can hire them without concern. They truly are worth it!

We recently had the pleasure of working with Chuck and Kyle from Footprint Flooring of the Western suburbs. They were professional, fast, and their work was of high quality. Chuck came by to look at our floors and spent a good amount of time explaining everything in detail that was needed to repair our floors and made sure all of our questions were answered. I was so pleased with the outcome of our flooring. We had our LVP floor repaired and it truly looks amazing. I would highly recommend Footprint Flooring to anyone looking to install or repair their floors. I called around to other flooring companies and I am so glad we chose FootPrints. I got the best vibe from them and now I know why. I can honestly say we are so happy and satisfied with our floors and would use them again.

Chuck and his team were very friendly and thorough. Spent a lot of time answering my questions and explaining things for my peace of mind. The job was done right the first time! Pricing was comparable to other companies in the area, didn’t have to pay more for top-quality work. Thanks, Chuck!

I would highly recommend Footprints if you are looking for flooring work. In our instance we had frozen water pipes that burst and damaged a 4x5 swath of our hardwood flooring. Footprints came out promptly to evaluate the damage and proposed it’s solution. We actually thought we would have to replace a lot more of the floor area than we ended up replacing. Footprints was able to lace the new wood into the existing hardwood and when the work was finished, I could not tell any difference. They matched it perfectly. Footprints was extremely competent, polite and neat. I also found their rate to be very reasonable especially given the high quality of the work. I found the owner of the company dusting in our powder room with a duster after the work was complete! I highly recommend Footprints Flooring.

Chuck is an outstanding business man very polite and charged a fair price. Kyle did an outstanding job on my bathroom floor and I would definitely hire these guys again!!!

Footprints floors did an excellent job restoring my hardwood floors. The floors were in exceptionally bad condition prior to their restoration. They restored my hardwood floors to an almost new state. The hardwood floors are now absolutely gorgeous! I cannot recommend them highly enough for all work they did at a fair price. Thank you!

Very personable and thoughtful. Crew cleaned up after themselves at the end of each day. Chuck new what he was doing. Delivered on all of his promises. Exceeded our expectations.

Chuck was a pleasure to work with. Very reasonably priced and started work right away. Gave recommendations based on our wants and did not try to upsell us on unnecessary work. Will definitely be using them again to refinish our hardwood in the future.

Chuck and his team were great to work with! I always felt like I was in good hands, which doesn't happen often. Chuck discussed different options for flooring and he even steered me away from some options that would not have been cost effective for me. In a day where making a buck by any means necessary is the norm, I found this rare and totally refreshing! I would definitely use Footprints Floors again.

Chuck and his team were phenomenal! We ripped out old carpet and had installed new vinyl plank flooring… The first night, we noticed a HUGE difference in our kids breathing overnight. Our kids had been coughing a lot when they were in their rooms. We weren’t sure if replacing the carpet would make a difference, but the change was immediate. Our whole family is feeling much better since the carpet was replaced with vinyl. Chuck went above & beyond, and we couldn’t be happier. We will definitely hire Footprints again in the future. Can’t recommend them highly enough!

Chuck did an amazing job in our house! His team refinished our hardwood. They also changed the kitchen tile to hardwood. He is expert in his work, very responsive, and on time. He cared about our house and even gave us a floor protection to use for other contractors. He went to 6 different stores to find the stain color we were looking for. His team was very nice as well. I would highly recommend him to anyone, who is looking for a floor contractor.

Chuck and his team refinished our hardwood. Chuck is very nice, knowledgeable and cares about the quality of his job. They were on time and delivered the project according to the initial schedule he provided us. The quality of the job was amazing and the communication was great. We did a few other projects in our house with other contractors, and Chuck was by far the best one. Alex (his crew lead) was a great and nice person and provided great suggestions during the project. Chuck went above and beyond to help us pick the right stain colors. I highly recommend him and will definitely work with him if I have any other projects in the future.

FootPrints Floors provided excellent service from start to finish. I was well informed as what to expect with the total process. I’m extremely happy with my refinished floors. I would definitely recommend FootPrints Floors!

I was very satisfied with the job. There was a small issue that I discovered after the job was completed and I reached out to Chuck who was very responsive and brought someone to caulk around my shower window the very next day. I would definitely recommend this company!

Purchased luxury vinyl flooring online from Home Depot. Contracted with Footprints to do the installation. Chuck picked up the materials which was definitely a bonus. The job was pretty routine for a professional - just a small bedroom & the installer was done in just over 3 hours👏 It looks better than I imagined it would. Very happy!

Quality work and the price was reasonable. Chuck’s communication was also great. Would definitely hire them again!!

Play professional and well priced and friendly. They refinish 750 ft.² of our Wood Floor’s… Love it

Chuck and E did a great job. Very high quality work. I think the price may have been a bit higher than you could get elsewhere, but if you want it done right, this company is the way to go. I've heard enough contractor horror stories to say paying a little more up front can save you a big headache in the long run.

Very professional. Love the Footprints Floors guys.

A team with integrity, knowledge, guidance and great workmanship.

They finished the job

Chuck was great. Was under tight time frame and got the job done. Highly recommend

The floor was completed in 1 day and looks great!

Gave a great estimate and did a great job talking things through with us.

Chuck did a great job educating me through the process and making me feel comfortable with his work.

Chuck was very straight-forward and didn’t try to oversell us. Great work for a reasonable price.

Job not completed yet, but I was very impressed thus far and will use them for my tile and flooring projects.

We loved working with Footprints! Our floors turned out better than we ever had imagined. Would definitely recommend to my friends!